madhumatka
madhumatka
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This app is available for your device
madhumatka
This app is available for your device
Contact
+91 4246402310
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the madhumatka?
To log in, open the app and enter your registered mobile number to receive and verify an OTP. This will securely authenticate you, eliminating the need for a password or email login. You can now easily log in using this convenient method.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a proper signal. If you don't receive the OTP after waiting, you can try sending it again or use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the madhumatka?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means you can collect and redeem your game winnings, but not bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To use this app, you need to complete and submit your KYC details, which should include saving your Aadhar card, UPI information, and all relevant bank details. This information is required to ensure a smooth and secure experience within the app. Please ensure all details are accurately saved to complete the KYC process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but the overall process can take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. This means the bonus funds are for gaming use only, with any winnings accessible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for further assistance.
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At madhumatka, customer satisfaction is our top priority. To ensure this, we have a team of friendly and professional support specialists available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you need help with a specific issue or simply want to know more about our services, our dedicated support team is always ready to provide you with the assistance you need. In addition to our exceptional support, we also offer a range of incentives to reward your loyalty and make your experience with us even more enjoyable. When you join madhumatka today, you'll be eligible for our generous welcome bonuses, regular promotions, and loyalty rewards program. These rewards are designed to enhance your gaming experience and give you even more opportunities to win. At madhumatka, we're committed to providing a premium gaming experience that's both fun and rewarding. Our state-of-the-art platform and wide range of games are designed to provide you with hours of entertainment, and our support team is always available to help you make the most of your time with us. So why wait? Join madhumatka today and start experiencing the ultimate in online gaming. With our unbeatable bonuses, promotions, and rewards, you'll be well on your way to elevating your gaming experience and transforming each moment into a winning one.